Our
Water
Many
people naturally assume our water comes from nearby rivers
or lakes. Merrimack, however, is unique in that 100%
of our drinking water comes from groundwater.
Our
water distribution system begins with six ground water
wells located in various parts of Merrimack and Hollis.
Your water is pumped from one of these wells, treated on-site
then pumped to one of three water tanks in town. From here, it is distributed
through a network of over 160 miles of water mains to homes, businesses
and schools.
Billing
and Payments
Bills
are sent on a quarterly basis to the property owner
and include three components: actual water usage, a meter
charge, and a fire hydrant fee. The hydrant fee is
used to repair and maintain all hydrants and applies
to any home within 600 feet of a hydrant whether or not you are an MVD
customer.
Payments may be made by mail, or in person at the MVD office between the hours of 8:00 a.m and 4:30 p.m., Monday through Friday in the form or cash or checks. Credit, debit and e-check payments may be made on line through the MVD website or by phone.
New
Customers
New
residential customers pay a one time Transfer Fee of $40.00. You
will see this fee on your first water bill. Please call with
any questions.
For
Septic System Owners
Older
or poorly maintained septic systems can pose a threat to ground
water. Be sure to have yours inspected by a licensed contractor and have
the tank pumped at least every three years.
Is there fluoride added to my water?
The Merrimack Village District does NOT add fluoride to the water.
What is the odd/even water restriction?
The water restriction is a tool to help manage our distribution system. Withdrawing water from the aquifer in a controlled manner allows us to protect against seasonal fluctuations. The odd/even restriction limits the days on which outside watering is allowed, based on whether your street address is an odd or even number and the date is an odd or even number.
How do I hook into MVD water?
Once water is established in your area, please come to the District office at 2 Greens Pond Road and/or the MVD website to complete an entrance application. It will be the resident's responsibility to continue service from the district line located at the edge of their property to the home. A meter horn will be furnished by the District, but installation is the responsibility of the homeowner. District personnel will install a water meter and a small black box that will enable our field technicians to read your water meter from outside your home.
Why is my water sometimes brown?
Brown water is often caused by a flushing of pipes in the distribution system, a water main break, or fire hydrant use. These harmless minerals, iron and manganese occur naturally in the water supply and are responsible for the brownish coloring of the water. The discolored water should disappear within a few hours.
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