If you have a question for the MVD staff, please email us. jill.lavoie@mvdwater.org.

Why is my water sometimes brown?
Brown water is often caused by a flushing of pipes in the distribution system: a water main break, or fire hydrant use. These harmless minerals, iron and manganese, occur naturally in the water supply and are responsible for the brownish coloring of the water. the discolored water should disappear within a few hours.

What is the odd/even water restriction?
The water restriction is a tool to help manage our distribution system. Withdrawing water from the aquifer in a controlled manner allows us to protect against seasonal fluctuations. The odd/even restriction limits the days on which outside watering is allowed, based on whether your street address is an odd or even number and the date is an odd or even number.

Is there fluoride added to my water?
The Merrimack Village District Water Works does NOT add fluoride to the water.

How do I hook into MVD water?
Once water is established in your area, please come to the District office at 2 Greens Pond Road and complete an entrance application. the cost to connect is $850.00. (Application Form).

It will be the resident's responsibility to continue service from the district line located at the edge of their property to the home. A meter horn will be furnished by the District, but installation is the responsibility of the homeowner. District personnel will install a water meter and small black box that will enable our field technicians to read your water meter from outside your home.

What is the level of arsenic in MVD water?
President Bush and the US government have decided on acceptable levels of arsenic in our water. The MVD does NOT exceed the maximum contaminant level of 10 mg/l (milligrams per liter). In fact, MVD water is only .001 mg/l... For more information please see our MVD CCRreport.

What is the level of lead in MVD water?
The lead level in your water is <0.005ppm (parts per million). The maximum allowable level by law is .015ppm. The water you drink is well below that number.

How often does the MVD flush the distribution system?
The MVD begins flushing of the normal pressure zone (located in the middle of town to south and east section of town) in the spring. This usually takes 8 weeks. The high pressure zone located in the north and west part of town is flushed in the fall. This usually takes 4 weeks.